So with that in mind I decided that I would try and think about something that I could speak about that could fun and maybe spark some creativity in my head and ten it hit me…
I remembered a game that I used to play as a youngest called “Broken Telephone.” It was always such a fun game for me. I loved how the message
would almost always get jammed up somewhere along the lines. Even today we play this game – be it directly or indirectly we all have to at some point or the other carry a message forward to somebody else and just how many of us actually manage to get the message across correctly? In my line of work I deal with about 2 – 300 people a day maybe at the best of times even more. The method we use to communicate with out clients in the first stage is via Letter and SMS’s and it is shocking how many people actually read there documents correctly. Roughly 1 out of 11 people phone in requesting the wrong thing because the just glance at the message without actually seeing anything of importance and assume that they know what the message is about?
Consequently we are giving each other wrong information leading to confusion and possibly in the future even mayhem. I don’t have many examples to back this up as I am just as guilty as everyone else…
It would just help everyone if we could actually get our messages across in a manor that the message did not get the opportunity to get confused and muddled for the intended parties.
Saturday, 21 April 2007
The number you have dialed does not exist
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